Frequently Asked Questions

About Our Products

Q: What is ReLilit?

A: ReLilit is a Brunei-based modest fashion brand dedicated to serving modern Muslim women who value modesty, purpose, and progress. Our pieces are thoughtfully designed and crafted with care, focusing on comfort, elegance, and sustainability.

Q: Where are your products made?

A: Our hijabs and accessories are designed in Brunei and produced in collaboration with trusted, ethical manufacturing partners. We prioritise quality materials and responsible production practices.

Q: What material do you use for your hijabs?

A: We use high-quality, carefully sourced fabrics chosen for comfort, drape, breathability, and durability. Material details for each product can be found on the product page.

Order & Shipping

Q: How do I place an order?

A: You can shop directly on our website. Simply add your chosen items to the cart and proceed to checkout.

Q: Do you offer international shipping?

A: For now, we are focused on serving customers in Brunei. International shipping will be introduced in the future.

Q: How long will my order take to arrive?

A: Self Pick Up will be available within 24 hours - 48 hours after payment is made. Local deliveries usually take 2–4 working days. You will be informed via Whatsapp once your order is on the way.

Returns & Exchanges

Q: Can I exchange my hijab?

A: We accept exchanges within 7 days of receiving your order, as long as the item is unused and in its original condition. Please contact us before sending it back. We do not accept returns and refunds just exchanges.

Sustainability & Community

Q: What does “upcycled scrunchies” mean?

A: Our scrunchies are handmade from worn-out hijabs donated by the public. This gives new life to old fabric while reducing textile waste.

We will be working on producing other accessories using these material.

Q: How can I donate my old hijabs?

A: We’re always grateful for donations! You can text us on whatsapp to know more. You can also keep an eye on our instagram for donation drives.

Q: Why is sustainability important to RELILIT?

A: We believe fashion should serve both people and the planet. Every piece we make is designed to be kinder to the earth and meaningful for the women who wear it.

Payment

Q: What payment methods do you accept?

A: At the moment we only accept bank transfers and Pocket payments. Full details will be shown at checkout.

Q: Do you offer discounts?

A: Our prices are kept fair and transparent to reflect the quality and effort behind each piece. But you can get $2 off if you donate your pre-loved hijabs to us.

3 ladies in eco friendly hijabs chatting and having coffee

If you have any other questions you can text us on our Whatsapp at +673 7310970 or email us at relilitco@gmail.com

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